Privacy Policy
Protection Approach
1. Introduction to this Privacy Policy
1.1 Greeting to the J&F Online Store running by J&F Corporation (exclusively and on the whole, “J&F”, “we”, “us” or “our”). We are committed to complying with Republic Act 10173 or the Data Privacy Act of 2012 and its Implementing Rules and Regulations. J&F takes its duties under protection laws and guidelines (“Security Laws”) genuinely and is focused on regarding the protection rights and worries of all Clients of our J&F site (the “Site”) (we allude to the Site and the administrations we give as portrayed in our Site on the whole as the “Administrations”). We perceive the significance of the individual information you have endowed to us and accept that it is our obligation to appropriately oversee, ensure and process your own information. This Security Strategy (“Protection Approach” or “Arrangement”) is intended to help you in seeing how we gather, use, uncover or potentially process the individual information you have given to us and additionally we have about you, regardless of whether now or later on, just as to help you in settling on an educated choice before giving us any of your own information. Kindly read this Privacy Policy carefully. In the event that you have any inquiries with respect to this data or our security rehearses, if it’s not too much trouble see the segment entitled “Questions, Concerns or Complaints? Get in touch with us” toward the end of this Protection Strategy.
1.2 “Individual Information” or “individual information” signifies information, regardless of whether legit or not, about a person who can be recognized from that information, or from that information and other data to which an association has or is probably going to approach. Regular instances of individual information could incorporate name, distinguishing proof number and contact data.
1.3 By utilizing the Services, enlisting for a record with us, visiting our site, or getting to the Services, you recognize and concur that you acknowledge the practices, prerequisites, or potentially approaches sketched out in this Security Arrangement, and you therefore agree to us collecting, utilizing, uncovering as well as handling your own information as portrayed in this. In the event that you don’t agree to the preparing of your own information as portrayed in this security arrangement, kindly don’t utilize our services or access our site. If we change our Security Approach, we will post those progressions or the revised Protection Strategy on our site. We maintain whatever authority is needed to change this Security Strategy whenever.
2. WHEN WILL J&F Gather Individual Information?
2.1 We will/may gather individual information about you:
(a) when you register as well as utilize our Services or Site, or open a record with us;
(b) when you present any structure, including, yet not constrained to, application structures or different structures identifying with any of our items and administrations, regardless of whether on the web or by method for a physical structure;
(c) when you go into any understanding or give other documentation or data in regard of your communications with us, or when you utilize our items and administrations;
(d) when you associate with us, for example, by means of phone calls (which might be recorded), letters, personal meetings, social media platforms and emails;
(e) when you utilize our electronic services, or connect with us through our site. This incorporates, without impediment, through treats which we may send when you communicate with our application or site;
(f) when you help out exchanges through our Services;
(g) when you give us input or complaints;
(h) when you register for a campaign; or
(i) when you present your own information to us in any way, shape or form.
The above doesn’t indicate to be comprehensive and sets out some basic occurrences of when individual information about you might be gathered.
2.2. When you visit, use or cooperate with our Website, we may gather certain data via computerized or uninvolved methods utilizing an assortment of innovations, which advances might be downloaded to your device and may set or alter settings on your device. The data we gather may incorporate, without constraint, your Internet Protocol (IP) address, PC/cell phone working framework and program type, kind of mobile device, the qualities of the mobile device, unique device identifier (UDID) or mobile equipment identifier (MEID) for your device, the location of an referring site (assuming any), and the pages you visit on our site and portable applications and the hours of visit. We may gather, use unveils as well as procedure this data just for the reasons (characterized underneath).
2.3. Our site may gather exact data about the area of your mobile device utilizing advancements, for example, GPS, Wi-Fi, and so on. We gather, use, unveil as well as procedure this data for at least one Purposes including, without limitation, area based administrations that you demand or to deliver applicable content to you dependent on your area or to enable you to share your area to other users as a major aspect of the services under our site. If you have questions about how to disable your mobile device’s location services, please contact your mobile device service provider or the device manufacturer.
3. What Personal Information will J&F Gather?
3.1 Personal Data means any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly, indirectly, and certainly identify an individual.
3.2 The individual information that J&F may gather incorporates however isn’t restricted to:
• name;
• email address;
• date of birth;
• charging address;
• financial balance and installment data;
• phone number;
• gender;
• some other data about the User when the User joins to utilize our Services or Website, and when the User utilizes the Services or Website, just as data identified with how the User utilizes our Services or Website; and
• total information on content the User engages in with.
3.3 Over the span of your use of the Website and the provisions of the Services, you explicitly agree to the exchange of your own information from third parties to J&F for the purposes set out in this Privacy Policy or some other terms.
3.4 You should just submit personal information which is exact and not misleading and you should stay up with the latest and inform us regarding any progressions to the personal information you have given to us. We will reserve the option to demand for documentation to check the personal information gave by you as a component of our customer confirmation forms.
3.5 We might have the option to gather your own information on the off chance that you deliberately present the individual information to us or as generally accommodated under this Privacy Policy. Unfortunately, if you choose that do not to present your own information to us or consequently pull back your agree to our utilization of your own information, we will be unable to furnish you with the Administrations or access to the Stage.
3.6 You may access and update your own data submitted to us at any time as described below
3.7 If you provide personal data of any third party to us, you represent and warrant that you have obtained the necessary consent, license and permissions from that third party to share and transfer his/her personal data to us, and for us to collect, store, use and disclose that data in accordance with this Privacy Policy.
3.8 If you sign up to be a user on our Platform using your social media account or link your J&F account to your social media account or use certain other J&F social media features, we may access personal data about you which you have voluntarily provided to your social media provider in accordance with the provider’s policies and we will manage your personal data in accordance with this Privacy Policy.
4. Retention of Personal Data
4.1. We will only retain your personal data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
4.2. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.
5. Creating Account
So as to utilize certain functionalities of the Services, you should make a user account which expects you to present certain personal information. At the point when you register and make a record, we expect you to provide us with your name and email address just as a username that you select. We additionally request certain data about yourself, for example, your phone number, email address, shipping address, financial balance details, age, date of birth, gender and interests. After actuating a record, you will choose a username and password. Your username and password will be used so you can safely get to and keep up your record.
6. Review Website
6.1 Likewise with most sites, your PC sends data which may incorporate personal information about you that gets logged by a web server when you browse our Webpage. This typically includes without limitation your PC’s IP address, OS Operating System, browser name/version, the referring website, requested page, date/time, and in some cases a “cookie” (which can be disabled using your browser preferences) to help the site remember your last visit. If you are logged in, this data is related with your own record. The data is likewise incorporated into mysterious measurements to enable us to see how visitors use our site.
7. Cookies
7.1 We may from time to time implement “cookies” or other features to allow us or third parties to collect or share information that will help us improve our Site and the Services we offer, or help us offer new services and features. “Cookie” are identifiers we move to your PC or mobile device that enable us to recognize your PC or device and reveal to us how and when the Services or Website are used or visited, by how many people and to track movements within our website. We may connect cookies data to personal information. Cookies likewise connection to data in regards to what things you have chosen for buy and pages you have seen. This data is used to monitor your shopping basket, for instance. Cookies are additionally used to deliver content specific to your interest and to monitor website usage.
7.2 You may reject the use of cookies by choosing the appropriate settings on your browser. In any case, if you do this you may not be able to use the full functionality of our Site or the Services.
8. Viewing and Downloading Content and Advertising
Similarly with browsing web pages, when you watch content and promoting and access other software on our Webpage or through the Services, most of the same information is sent to us (counting, without constraint, IP Address, operating system, and so on.); however, rather than online visits, your device sends us data on the information content, advertisement viewed and/or software installed by the Services and the website and time.
9. Network and Customer Support
9.1 We give customer care support through email, SMS and input structures. In order to provide customer support, we will request your email address and mobile number. We just use data got from customer support requests, including, without restriction, email addresses, for customer support assistance services and we don’t move to or share this personal data with other parties.
9.2 You can also post questions and answer other User inquiries in our locale discussions to do as such, we look after data, for example, your client ID, contact list and status messages. Also, these and comparative administrations later on may expect us to keep up your client ID and secret word.
10. How would we use the data you give to us?
10.1 We may gather, use, reveal as well as procedure your own information for at least one of the accompanying purposes:
(a) to consider as well as procedure your application/exchange with us or your exchanges or interchanges with third parties by means of the Services;
(b) to oversee, work, give or potentially manage your utilization of and additionally access to our services and our website, just as your relationship and user account with us;
(c) to oversee, work, direct and give you just as to encourage the arrangement of our services, including, without limitations, recalling your inclinations;
(d) to tailor your experience through the Services by showing substance as indicated by your inclinations and inclinations, giving a quicker technique to you to get to your record and submit data to us and enabling us to get in touch with you, if important;
(e) to respond to, process, deal with or complete an exchange as well as to satisfy your fulfilment for products and services and inform you of service issues and unusual record activities;
(f) to implement our Terms of Service or any relevant end user license agreements;
(g) to ensure individual safety and the rights, property or wellbeing of others;
(h) for identification and/or verification;
(i) to keep up and regulate any software updates as well as different updates and support that might be required every now and then to guarantee the smooth running of our Service;
(j) to manage or facilitate customer service, do your guidelines, deal with or respond to any request given by (or implied to be given by) you or on your sake;
(k) to contact you or communicate with you via voice call, text message and email or potentially postal mail or generally for the administer behind directing and additionally dealing with your association with us or your use of our Services, such as but not limited to communicating administrative information to you relating to our Services. You acknowledge and agree that such correspondence by us could be by way of the mailing of correspondence, records or notification to you, which could include disclosure of certain personal information about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages;
(l) to inform you when another User has sent you a private message or posted a comment for you on the Website;
(m) to research, analysis and development activities (including, yet not restricted to, data analytics, reviews, product and service development and/or profiling), to analyze how you use our Services, to improve our Services and/or products or potentially to upgrade your customer experience;
(n) to approve the size and composition of our target audience, and comprehend their experience with J&F’s Services;
(o) where you give us your prior consent, for marketing/advertising and in such manner, to send you by different methods of correspondence, for example, postal mail, email, location-based services or something else (including, without limitation, products as well as administrations of J&F) that J&F might be selling, marketing or advertising, whether such products or services exist now or are made later on.
(p) to respond to legitimate procedures or to follow or as required by any applicable law, administrative or regulatory prerequisites of any relevant jurisdiction, including, without limitation, meeting the requirements to make disclosure under the requirements of any law authoritative on J&F;
(q) to create insights and research for internal and statutory reporting as well as record-keeping requirements;
(r) to complete due constancy or other screening exercises (including, without limitation, background verifications) as per legitimate or our risk management procedures that may be required by law or that may have been set up by us;
(s) to review our Services or J&F’s business;
(t) to prevent or investigate any extortion, unlawful action, omission or misconduct, in the case of identifying with your use of our Services or some other issue emerging from your association with us, and whether there is any doubt of the previously mentioned;
(u) to store, have, back up (regardless of whether for disaster recovery or something else) of your own information, whether inside or outside of your jurisdiction;
(v) any other purposes which we advise you of at the time of getting your consent. (Collectively, the “Purposes”).
9.2 As the purposes for which we will/may gather, use, disclose or process your personal information rely upon the current conditions, such purpose may not show up above. Be that as it may, we will notify you of such other purpose at the hour of acquiring your assent, except if preparing of the appropriate information without your assent is allowed by the Protection Laws.
10. How does J&F Secure User Data?
We implement a variety of safety measures to guarantee the security of your own information on our system. Use personal information is contained behind verified systems and is just available by a set number of representatives who have special access rights to such systems. We will hold individual information as per the Protection Laws as well as other pertinent laws. That is, we will destroy or anonymize your own information when it is sensible to expect that (I) the purpose for which that individual information was gathered is never again being served by the maintenance of such personal data; and (ii) retention is no longer necessary for any legal or business purposes. On the off chance that you stop utilizing the Site, or your consent to utilize the Site as well as the Administrations is ended, we may keep putting away, utilizing as well as uncovering your own information as per this Security Approach and our commitments under the Protection Laws. Subject to appropriate law, we may safely discard your own information without earlier notice to you.
11. Data Gathered by Third Parties
11.1 Our Webpage uses Google Examination; a web investigation administration gave by Google, Inc. (“Google”). Google Examination utilizes treats, which are content records put on your PC, to enable the site to investigate how Clients utilize the Site. The data created by the treat about your utilization of the site (counting your IP address) will be transmitted to and put away by Google on servers in the US. Google will use this data to assess your use of the website, compiling reports gives an account of website activity for website operators and giving different services identifying with site action and Internet Usage. Google may likewise move this data to third parties where required to do as such by law, or where such third parties process the data for Google’s behalf. Google won’t associate your IP address with some other information held by Google.
12. Questions, Concerns, Feedback, Suggestion or Complaints? Get in touch with us.
12.1 In the event that you have any inquiries or worries about our privacy practices or your dealings with the Administrations, kindly don’t spare a moment to contact: support@jnf.com.ph.
12.2. If you have any questions on personal data protection or data privacy, please email us at support@jnf.com.ph
12.3. If your question is not covered in our FAQs, or if you have any feedback, concerns, suggestions or complaints in relation to personal data, please feel free to contact us at support@info.com.ph
12.4 Where it is an email or a letter through which you are presenting a complaint, your sign at the subject header that it is a Privacy Law objection would help us in taking care of your complaint quickly by passing it on to the important staff in our association to deal with. For instance, you could embed the subject header as “Protection Objection”. We will unquestionably endeavor to manage any objection or complaint that you may have reasonably and at the earliest opportunity.
14. Terms & Condition
Please also read the Terms of Service establishing the use, disclaimers, and limitations of liability governing the use of the Site and the Services and other related policies.
15. J&F’s Right to Disclose Personal Data
YOU ACKNOWLEDGE AND AGREE THAT J&F HAS THE RIGHT TO DISCLOSE YOUR PERSONAL DATA TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF J&F HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL DATA IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST J&F FOR THE DISCLOSURE OF YOUR PERSONAL DATA IN THESE CIRCUMSTANCES.
Refunds and Return Policy
Refunds and Return Policy
1 . Application for Returns/Refunds
Subject to the terms and conditions in this Refunds and Return Policy and the Terms of Service, Buyer may apply for return of the obtained things (“Item”) as well as discount before the expiry of the J&F Guarantee Period as expressed in the Terms of Service.
J&F’s Guarantee is a services by J&F, on User’s request, to help Users in managing certain conflicts which may emerge over the span of a transaction. User may speak with one another privately to determine their disparities or approach their differences or approach their relevant local authorities to help them in conquering any dispute prior, during or after using J&F Guarantee.
2. Application for the Return of an Item
Purchaser may apply for the refund or potentially return of the Item in the accompanying conditions:
• The Item has not been received by Buyer;
• The Item was defective or potentially damaged on delivery;
• The J&F has delivered an Item that does not match the agreed specification (e.g. wrong size, colour, etc.) to Buyer;
• The Item delivered to Buyer is materially different from the description provided by Seller in the listing of the Item;
Purchaser’s application must be submitted by means of the email at customercare@jnf.com.ph.
3. Condition of Returning Item
To appreciate a problem free encounter when restoring the Item, Buyer should ensure that the Item, including any complimentary items such as accessories that come with the Item, must be returned to Seller in the condition received by Buyer on delivery. We will prescribe Buyer to snap a picture of the Item upon receipt.
4. Obligation of Product Return Shipping Fee
I) In the situation of an unanticipated mistake from the dealer’s end (i.e – damaged, faulty or wrong product delivered to the buyer), the seller will bear buyer’s return shipping fee.
ii) In the scenario of the buyer’s change of mind, buyer shall get seller’s consent prior to the return request and buyer will bear the return shipping fee.
iii) In the scenario where both seller-buyer disputing the party liable for the return shipping fee, J&F at its sole discretion will determine the party liable for the return shipping fee.
5. Refunds
Purchaser might be refunded after J&F has received the affirmation from customer care that J&F has received the returned.
6. Correspondence Between Buyer and Seller
J&F urges Users to speak with one another in the event where issue emerges in an exchange. As J&F is a wesite platforms for Users to lead trading, Buyer should contact customer care legitimately for any issue identifying with the Item bought.
7. What are the conditions for mentioning return/discount?
•Frequently Asked Questions
In the event that you wish to return/discount a thing, ensure that the conditions are met. If you don’t mind note that the conditions for mentioning return/discount relies upon the kind of item.
The following conditions apply to Local Products:
- Did not receive the order
- Received an incomplete product (missing quantity or accessories)
- Received the wrong product/s (e.g. wrong size, wrong color, different product)
- Received a product with physical damage (e.g. dented, scratched, shattered)
- Received a faulty product (e.g. malfunction, does not work as intended)
Please also note that return of personal items, such as undergarments, innerwear, swimsuits, used makeup, perishable goods, jewelry (earrings) & adult products is prohibited.
For things purchased by means of Bundle Deals, return/discount might be appropriate to the whole pack. Partial requests is prohibited. Should the bundle contain any things ineligible for returns, you will not be able to return the entire bundle.
Please note that request that does not meet J&F’s Return and Refund Policy are ineligible for return/refund.